Features and Compatibility

• Can I create an encrypted Time Machine backup on a SoftRAID volume?
• Can I use SoftRAID on earlier versions of Mac OS X?
• Can I use SoftRAID with Time Machine?
• Do I need a second SoftRAID serial number if I have 2 Macs?
• Does SoftRAID work with XSAN and other SANs (Storage Area Networks)?
• How do I convert my AppleRAID volume to SoftRAID?
• How much will SoftRAID slow down my Mac?
• Is SoftRAID compatible with other utility programs?
• What happens after the 30 day trial period is over?
• What SoftRAID features work during the 30 day trial period?
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Best Practices for RAID Volumes

• Always certify a disk before using it
• Always create mirrors with at least 3 disks
• Replace a disk when SoftRAID reports disk errors
• Set up 2 outgoing email servers for email notification
• Stop using older disks before they fail

Solving Common Problems

• Disks Ejecting While In Use
• Email notification won’t work with my mail account
• How to get SoftRAID to ignore SMART status of predicted-to-fail disk.
• I think SoftRAID is causing problems on my Mac, what should I do?
• My disks are ejected while in use. What can I do?
• SoftRAID shows disk errors, while DiskUtility shows none—why?
• Step by Step instructions for changing the Enhanced Security level for your Mac with T2 chip
• Whenever I startup my Mac, SoftRAID tells me one of my disks has errors. Why does this disk keep having errors?
• Why did my SoftRAID driver get modified?
• Why did SoftRAID lock my volume?
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Using SoftRAID with Disks

• Can I use SoftRAID to certify my SDHC cards for my digital camera?
• How does SoftRAID determine how many hours a disk has been used?
• How does SoftRAID use SMART to predict disk failure?
• How many hours of use should my disk have before I replace it?
• Why do I need to certify a SSD with 2 or more passes?
• Why do most of my disks get errors during certification?
• Why does the last pass of a disk certify write only zeros?
• Why should I certify a new disk—doesn’t it get tested at the factory?
• Why should I label my SoftRAID disks?
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SoftRAID with RAID 4 and RAID 5 Volumes

• Can I use SoftRAID with Time Machine?
• How can I make sure my RAID 4 or RAID 5 volume is working correctly?
• How does a RAID 4 or RAID 5 volume work?
• How many disks can I have in my RAID 4 or RAID 5 volume?
• What happens when a disk in my RAID 4 or 5 volume stops working?
• When should I use a RAID 4 or RAID 5 volume?
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Using SoftRAID Volumes

• How can I make a SoftRAID volume read-only?
• How can I make the fastest possible volume for video editing?
• How can I prove Fast Mirror Rebuilds rebuild my entire mirror volume?
• What is volume optimization and how does it work?
• What is volume safeguard and why should I use it?

Using SoftRAID Mirror Volumes

• What happens when I validate a mirror volume?
• Why should my mirror volume use 3 disks?

What do these log entries mean?

• #### SoftRAID Driver: access violation; client = 143b3280 is writing but only has read access
• waiting for root device

Expired Demo Mode

• Need more help?
• Okay, I purchased a license - now what?
• What happens after the 30 day trial period is over?
• What if I don’t purchase a license? Will my disks still function?

Data Collection

• How does SoftRAID collect data from our users and what do we do with it?

Email Configuration

• OAUTH Problem (Gmail or Yahoo)
• Problems Using Gmail Accounts
• SSL-Related Timeouts and Port 45
• Two-factor Authentication