At OWC, we pride ourselves in the quality of our software and the excellent support we give our customers. Our goal is that you never have to worry about SoftRAID, that it runs in the background and doesn’t interfere with your work until one of your disks starts to have problems.
If you have encountered a problem, it may be something we have already fixed, or a problem with the Mac or Windows operating system(s) which we are already aware of and have a solution for.
We have multiple ways to help you find answers. From our active support forum to our extensive frequently asked question section, there is a very good chance you can find an answer to your issue online.