The primary method of getting support for SoftRAID Lite is by using the SoftRAID support forum. You can search the forum for answers to your questions or post a new question for one of our engineers to answer. We usually answer questions on our forum within 12 hours.
In addition to the forum, check to see if your issue is covered in the list of most common problems on the solving problems page, the FAQ (frequently asked questions) page, the SoftRAID online help, available from the SoftRAID application window, or any of the SoftRAID videos.
If you need more immediate help or want personalized attention, you can purchase email support for $19 per incident or $49 per year. Please go to the purchase page and select your desired level of support.