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How to use a SoftRAID startup volume with High Sierra

If you're using High Sierra, and booting up from a SoftRAID volume, you'll need to follow the steps given in this forum post, since the macOS High Sierra Installer does not recognize SoftRAID volumes as valid startup volumes.

no response from support
#1
normally support responds within a few hours, at most 1 day

More than a week ago i submitted a support request via email, and twice more since then for a total of 3, and no response

anyone know if there's a problem?
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#2
You must have been sending emails to an incorrect address, as they were not received.

We got your "4th" email, but not any others.
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