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How to install the SoftRAID driver with macOS Catalina (10.5.1)

If you're using Catalina, and have a T2 Security chip on your Mac, then Catalina (10.15) requires Startup System Security to be disabled (set to none). Read this thread for more information.Read this thread for more information.

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How to set Startup System Security to none with Catalina
#1
This note applies to T2 equipped Mac's only. (updated)

macOS Catalina requires Startup System Security to be set to none (disabled) to install and run the current version of the SoftRAID driver.

To download a PDF with detailed instructions, click here:
<http://downloads.owc.com/softraid/mac/SoftRAID%20Installation%20with%20Catalina.pdf>

To detect if you have a T2 check:
Go to: "About this Mac".
Under "Overview", select "System Report"
Select "Controller"
Under "Model Name", it will show Apple "T2 Security Chip", if one is installed.
Else, it will state, "This computer doesn't contain any Controller devices".


To disable Startup System Security:

Restart your machine and hold the "command" and "R" keys, until you see the progress indicator.

When the computer is started up (This is called "internet recovery mode", in the Utilities menu, select Startup Security Utility.)

You will be presented with a Startup Security Utility dialog box with several options.

Select the third option, "none".
Restart your computer.

Now you can install and use SoftRAID normally.

We are working on a fix with Apple for this problem.
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#2
Hi,

I have a T1 chip, iMac 27" (late 2013) but still can't install the driver. Is this normal? Do I have to wait for a fix coming my way, or is there a workaround?
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#3
I do not know of any issues with T1 chip computers, if you have 10.15.1 installed.

We may need to handle this directly, so send a email to support at softraid and then I will need to get some info on your machine.
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#4
Ok, I updated Softraid XT 5.8 to 5.8.1
All is well now
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#5
(10-30-2019, 03:46 PM)SoftRAID Support Wrote: Note: if you see a dialog box stating "Firmware password protection is "off" or "on", then you have a T1 chip. There is no need to change any setting.

This is simply not true. I see that dialogue on my 16” MacBook Pro, which all have T2 chips.
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#6
(12-01-2019, 04:24 PM)hikingwithcamera Wrote:
(10-30-2019, 03:46 PM)SoftRAID Support Wrote: Note: if you see a dialog box stating "Firmware password protection is "off" or "on", then you have a T1 chip. There is no need to change any setting.

This is simply not true. I see that dialogue on my 16” MacBook Pro, which all have T2 chips.

You are correct, there is a simpler way to test for the T2, which I am posting (changing the original instructions.) thanks
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#7
I have brand new MBP using 10.15.1 with a T2 chip. Followed the directions and switched to the "no security" setting in recovery mode and restarted. If I go back to the Recovery mode, it shows "no security". Unfortunately, I still get the same message when I try to open SoftRAID 5.8 and it won't let me update. Any ideas?
Thanks
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#8
Make sure you are using 5.8.1. That should take care of you.
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#9
(12-03-2019, 12:45 PM)SoftRAID Support Wrote: Make sure you are using 5.8.1. That should take care of you.

Thanks, that did it.
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