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How to use a SoftRAID startup volume with Catalina

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Migrate from ThunderBay 4 (TB2) to ThunderBay 4 (TB3)
#1
I'd like to upgrade my ThunderBay 4 chasis from TB2 to TB3. According to OWC, this will result in losing all the data:

"Removing the drives from the old RAID and putting them in a new RAID enclosure would still make it so that you need to reset the RAID unfortunately. This is a hardware issue with moving the drives rather than a software issue. I do apologize."

I thought SoftRAID could find the drives in any enclosure. This seems like a real pain.
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#2
That may be referring to one of the hardware RAID enclosures.

SoftRAID is totally flexible, yes you can move to another enclosure with no issues.
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