QuickStart Guide

Manual Excerpts

Backup Book Excerpt

Troubleshooting

Downloads

Archives

SoftRAID Support

SoftRAID is known for its excellent technical and sales support and offers you several ways to get help and access information when you need it.

Online: This section hosts a wide range of information on SoftRAID including assistance on compatibility, setup, troubleshooting your system, and access to the SoftRAID 3 manuals. Downloads of our complete documentation as well as our demonstration version are available from our download page. Let us know if you cannot find what you need.

e-mail: We are happy to answer any questions you may have. Please contact us at sales@softraid.com for presales or other product information, and at support@softraid.com for technical support. Support queries are handled promptly, are usually answered within the hour, and never take more than 24 hours.

Phone: Phone support is only available by purchase through the Kagi Store. Single Incident support is available for $39 per incident and annual support is available for $99. After phone support is purchased you will be contacted by e-mail by our technical support staff to set up a phone appointment.